Terms and Conditions

Last Updated: [Insert Date]

Welcome to Falcon Infotech Services ("we," "us," or "our"). These Terms and Conditions (“T&C”) govern your access to and use of our website, located at https://www.falconinfotech.co.in ("Website"), and the services provided by Falcon Infotech Services ("Services"). By accessing or using our Website or Services, you agree to be bound by these T&C. If you do not agree with any part of these Terms, please do not use our Website or Services.

1. Acceptance of Terms

By using our Website or Services, you confirm that you are at least 18 years old and agree to comply with these Terms. If you do not accept these Terms, please refrain from using our Website or Services.

2. Cookies Policy

Our Website uses cookies to enhance your online experience. A cookie is a small text file placed on your device by a web server. We use:

Required Cookies: Essential for the operation of our Website. These cannot be declined.

Optional Cookies: Used for personalization, statistical analysis, or marketing purposes. You may choose to accept or decline these cookies.

By accessing www.falconinfotech.co.in, you consent to the use of the required cookies, and, where applicable, the optional third-party cookies that may be associated with services (e.g., video displays) provided on our Website.

3. License and Intellectual Property

Our Content

Unless otherwise stated, all content on our Website—including text, logos, graphics, and software—is owned by Falcon Infotech Services or its licensors and is protected by applicable copyright laws.

You are granted a limited, non-exclusive, and non-transferable license to access the content for personal, non-commercial use only.

Client Content and Deliverables

Client Content: Materials provided by you remain your property. By submitting any such content (e.g., logos, data), you grant us a non-exclusive license to use it solely for service delivery.

Deliverables: Custom software, reports, designs, or other work products created for you will become your property upon full payment.

You must not copy, republish, or redistribute any material from our Website without prior written permission.

4. Services Overview

Falcon Infotech Services provides a range of IT solutions, including:

IT Products & Hardware Sales (e.g., CCTV systems, servers, components)

Software & Digital Solutions (e.g., custom web development, digital marketing)

IT Consulting & Data Intelligence (e.g., strategic roadmaps, predictive analytics)

All services are subject to availability and may be modified or updated without prior notice.

5. User Responsibilities

Accurate Information: Ensure that any information you provide when purchasing products or requesting services is accurate and complete.

Proper Use: Do not misuse our Website (e.g., hacking, spamming, distributing malware) or use it in any unlawful manner.

Compliance: Abide by all applicable laws and regulations, including data protection laws (e.g., GDPR, India’s IT Act, 2000).

6. Payments & Refunds

Fees and Currency: Prices for products and services are listed on our Website or provided in a formal quote. All amounts are expressed in [INR/USD].

Payment Terms: Full payment is generally required before delivery unless otherwise agreed in writing. Late payments may incur interest at a rate of [X%] per month.

Refunds: Hardware sales are final unless a defect is reported. Services are non-refundable once work has commenced, except where required by law.

7. Limitation of Liability and Disclaimer

Limitation of Liability: Falcon Infotech Services shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data breaches) arising from the use of our Website or Services. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service.

Disclaimer: To the maximum extent permitted by law, all representations, warranties, and conditions related to our Website and Services are excluded. This includes, but is not limited to, any warranty of merchantability or fitness for a particular purpose. As long as our Website and its contents are provided free of charge, we shall not be liable for any loss or damage.

8. Termination

We reserve the right to terminate or suspend your access to our Website or Services at any time if you breach these Terms. Upon termination, you must immediately cease all use of our Website and destroy any materials obtained from it.

9. Data Protection

We are committed to complying with applicable data protection laws. By using our Website or Services, you consent to our collection, use, and processing of your personal data as outlined in our Privacy Policy.

10. Comments and User Content

Certain areas of our Website may allow users to post comments or exchange opinions. Falcon Infotech Services:

Does not pre-screen, filter, or edit user comments.

Is not responsible for the views expressed in any posted comment.

Reserves the right to remove any comment that is deemed inappropriate, offensive, or in breach of these Terms.

By posting comments, you warrant that you have all necessary rights to do so and that your comments do not infringe on any third-party rights. You hereby grant us a non-exclusive license to use, reproduce, and edit any of your comments.

11. Hyperlinking and Third-Party Links

Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval:

Government agencies

Search engines

News organizations

Online directory distributors

System-wide Accredited Businesses (with the exception of certain non-profit or charity organizations)

These organizations may link to our home page or other publicly available pages as long as:

The link is not deceptive.

It does not falsely imply sponsorship or endorsement.

It fits the context of the linking party’s site.

If you wish to request a link, please contact us with your name, organization, contact details, and the URLs involved. We will review your request and respond within 2-3 weeks.

Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content or practices of these external sites. Your use of any third-party links is at your own risk.

12. Content Liability and Reservation of Rights

Content Liability: We are not responsible for any content appearing on your Website or any external websites linking to our Website. You agree to indemnify and hold us harmless from any claims arising out of your use or posting of content.

Reservation of Rights: We reserve the right to request the removal of any links to our Website and to amend these T&C and our linking policy at any time. Continued linking to our Website constitutes acceptance of any such changes.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising from these Terms shall be resolved through arbitration in [City, State, India] under the applicable arbitration legislation (e.g., the [Arbitration and Conciliation Act, 1996]). By using our Website, you agree to submit to the exclusive jurisdiction of the designated arbitration forum.

14. Amendments

We reserve the right to update or modify these Terms at any time without prior notice. All changes will be posted on this page and become effective immediately upon posting. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Falcon Infotech Services

Email: [Your Email]

Address: [Your Physical Address]

Phone: [Your Phone Number]

Note: This document is provided as a template and should be reviewed by a legal professional to ensure compliance with local laws and regulations (e.g., India’s Consumer Protection Act, 2019, IT Act, 2000).

This comprehensive document integrates all key aspects—from cookie usage and intellectual property rights to user responsibilities and dispute resolution—to provide a clear and authentic legal framework for the use of Falcon Infotech Services’ Website and Services.